The popularity of a chat option on websites via chat software seems to be on the rise. In the past, an unexpected pop-up chat window when visiting a website was viewed as somewhat intrusive. However, more people are growing quite comfortable with this means of receiving information and support when they visit a website.
It is a legitimate and genuinely helpful way of communicating with a business to receive support or get questions answered. Visitors know if they don’t need customer support or if they wish to use some other method, they can politely decline the offer to chat live by simply closing the chat box. Either way, offering the live-chat service on a website offers a very efficient manner of communication.
Chat and Website Design
To fit today’s versatile website user, think simple, clean, uncluttered and perhaps even minimalist design for your website. Bold and simple design schemes, geometric shapes and an organized flow to each page go a long way in keeping the user engaged and enjoying their browsing experience. This in turn will make the website “sticky.” That is, users will want to stay on your site and will not hesitate to return in the future.
To make your website fit current user trends as well as become the perfect home for your chat software, consider the following tips:
1.) Favor Large Design Elements
Large graphics can really make a website design pop. Try a big, static photo with text layered on top, or design a graphic that appears repeatedly throughout a site as an anchor image.
2.) Think Clean Lines and Minimalism
Simplicity can go a long way in making your site appealing to users and providing a great home for your chat software.
3.) Choose Bold but Simple Fonts
Don’t forget that fonts also function as design elements on your site.
4.) Add Infographics
Infographics can give your site a current look and feel, allowing statistics to be shared across platforms.
5.) Play with Parallax Scrolling
Parallax scrolling can help with organizing the different sections of your website, including your chat elements.
A New Breed of Website
While excellent web design has been a priority for most businesses, the focus has evolved over the years as user wants and needs have changed. Businesses and website designers keep an eye on current trends as well as user behaviors, patterns and preferences. The main factor influencing website design lately has been the tendency in users to access websites from a variety of media devices, including a surge in the use of mobile devices.
Now that chat is becoming more prevalent as a feature on many websites, it is more important than ever for sites to combine ease of use with sleek and eye-catching design. Avoiding clutter on websites is an important goal because it will allow the chat box to stand out as a design element instead of a distraction.
The key to a great website design is attraction and engaging your audience. Remember these five design tips for your website and hopefully your visitor numbers will increase.